Categories

Card Management

Ask your parents to activate your card on their Canvas app. Once you see that it has been activated on your Canvas app, check your card value and spend away!

Not for now but there will be updates in the future. Stay tuned!

There is no reward…BUT you are able to store the money in the card for as long as possible!

We are working on partnerships with your preferred brands. If you have any suggestions, slide into our DMs on Instagram (@yourcanvas.co) and connect with us!

There is no messaging feature on the Canvas app at the moment but our team is working on it.

Not at the moment as Canvas is meant to be a cashless payment solution. However, you can spend anywhere that accepts Visa! Check out how you can spend it on our website.

The Canvas card can be used anywhere that accepts Visa! Check out where you can spend using your Canvas card on our website.

If your Canvas card is not defaced, damaged or tampered, it is valid for 3 years from the date of issuance. After which, your Canvas card will be sent to you automatically if you’re still under 18 years old.

Absolutely! The Canvas card can be used anywhere that accepts Visa, subjected to a small fee. *link to fee table*

Periodic Fees
Monthly Membership Fee per Canvas Account (charged to the credit card attached to the account) and it includes $0 charges for the first 6 top-ups, up to S$400. Thereafter, there is an additional fee of 1% of the top-up value or $1, whichever is higher. S$4.99
Administrative Fees
Overseas Transaction Fee* 1%
Currency Exchange Fee* 1%
Card Issuance and Set Up Fee Free
Card Replacement and Delivery Fee (lost, stolen or damaged) S$30.00
Administration fee for Chargeback processing TBC
ATM Access Not allowed
*the 1% fee is imposed by Visa
Limits
Maximum Parent Account balance S$1,000
Maximum Parent Account load per month S$1,000
Maximum Parent Account load value per day S$1,000
Annual load limit to Parent Account S$12,000

Get in touch with us to report the damaged card. Call or Whatsapp us on 6911 1111. We will get a replacement card sent to you. Do take note that there is a cost of S$30 if your Canvas card is lost, stolen or damaged.

Most definitely! Simply get your mum or dad to sign-up for their card on the Canvas app.

Not at the moment.

Yes, even the name of the shop will be tracked!

Not at the moment but our team is working on this feature.

Nope, but your parents can lock your Canvas card to prevent you from using it.

Nope, but your parents can lock your Canvas card to prevent you from using it.

Getting Started

You may sign up for a Canvas card on our app! Signing up will take less than 5 minutes. Simply download the Canvas app on the App Store or Google Play.

We will be launching shortly! The Canvas app will be available on the App Store or Google Play.

During the parent’s onboarding process, only one child can be invited. However, subsequent children can be added on the home screen of your Canvas app. She/he will receive a notification to download the app. Similarly, teens can invite only one parent to Canvas.

Only teens will receive a physical Canvas card to spend.

Teens between 10 to 18 years old and parents must be Singapore Residents residing in Singapore, ie those with NRIC (Singapore ID), FIN (Foreign ID Number).

If you’re a parent, all you’ll need for sign-up is your NRIC for identification and security purposes. There won’t be any documents required if you’re a teen.

Parents can register up to 4 teenagers per Canvas account.

Any device that is powered on Android or iOS software.

Absolutely! Slide into our DMs on Instagram (@yourcanvas.co) and connect with us!

Canvas is a Visa prepaid card that provides cashless solutions for teens as young as 10 years old! Everything done through a mobile phone, the Canvas app has secure top-ups and transfers that happen instantaneously.

Canvas removes the constraints of how we move money. Times have changed, how we manage our household finances should too.

Here’s how the reward mechanism works:

Reward mechanism:
a. When the card user signs up $6
b. Instagram post about Canvas $6
c. Reward for referral (limited to 3 referrals per teen) $6
d. Reward for referee $6

Payment & transfer

Simply top up using your credit or debit card on your Canvas app.

If you’re a parent, you can view your family balance on the home screen in your Canvas app. To view individual teen’s account balance, simply tap on their profile on your home screen in your Canvas app.

If you’re a teen, your account balance will be shown on your home screen in your Canvas app.

Not at the moment, but our team is working on expanding our services.

Not at the moment, but our team is working on expanding our services.

Fees & Limits

Canvas is free for the first three months.

Subsequently, Canvas is a subscription service with a monthly fee of S$4.99 fee per teen, with a maximum of S$400 load per top-up. Additional top-ups of any amount up to S$100 load will incur a S$1 fee. For security purposes, the maximum amount per card is capped to S$1000 per month.

Yes, there is a cost of S$30 if your Canvas card is lost, stolen or damaged.

There will be 1% Overseas Transaction Fee and 1% Currency Exchange Fee which are imposed by Visa. *link to fee table*

Periodic Fees
Monthly Membership Fee per Canvas Account (charged to the credit card attached to the account) and it includes $0 charges for the first 6 top-ups, up to S$400. Thereafter, there is an additional fee of 1% of the top-up value or $1, whichever is higher. S$4.99
Administrative Fees
Overseas Transaction Fee* 1%
Currency Exchange Fee* 1%
Card Issuance and Set Up Fee Free
Card Replacement and Delivery Fee (lost, stolen or damaged) S$30.00
Administration fee for Chargeback processing TBC
ATM Access Not allowed
*the 1% fee is imposed by Visa
Limits
Maximum Parent Account balance S$1,000
Maximum Parent Account load per month S$1,000
Maximum Parent Account load value per day S$1,000
Annual load limit to Parent Account S$12,000

The maximum amount a Canvas card can hold is S$1,000. Please refer to the fees table for more information.

Security

Go on your Canvas app and click Forget Password button to make the change.

Go on your Canvas app to lock the card right away to prevent unauthorised usage. Call or WhatsApp us at 9025 2968 to arrange for a card replacement.

Go on your Canvas app to lock the card right away to prevent unauthorised usage. Call or WhatsApp us at 6911 1111 and we will investigate the situation.

Onboarding

Right after your parent activates your Canvas card and topped up money on the Canvas app.

During the onboarding process for parents, only one child can be invited. However, subsequent children can be added on the home screen of your Canvas app.

Account Management

You can download it here.

The Canvas app only supports one parent per account, but our team is working on expanding our services.

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